Dr Rachael Kay

You don’t know how helpful you have been
— EL, Ladies Hair Loss course

Dr Rachael Kay is a medically qualified doctor with extensive experience in hair restoration and over 23 years of practice within the NHS. She was trained in her craft at the prestigious Farjo Hair Institute where she still performs surgery today.

Dr Rachael is recognised for her diagnostic skill in understanding the complex causes of hair loss, particularly in Women, and for her precise, attention to detail technique when performing hair restoration surgery.

Having been recently awarded the Fellowship of the International Society of Hair Restoration Surgery (FISHRS), Dr Rachael takes pride in her commitment to excellence, lifelong learning and the highest standards of patient care. Alongside this, she is also a Diplomate of the American Board of Hair Restoration Surgery (ABHRS), for whom she has been an examiner, demonstrating her international recognition and dedication to maintaining world-class standards in her field.

She has also served on the British Association of Hair Restoration Surgery (BAHRS) executive committee for six years, helping to develop provide a reliable source of information for patients whilst providing education for doctors and technicians across the UK. She actively contributes to conversations on patient safety, ethical practice and clinical standards.

For Dr Kay, hair restoration is never just about hair, it is about people. She takes time to understand each patient’s journey, listening carefully to their concerns and goals before creating an honest, realistic individualised treatment plan designed to restore confidence as well as hair.

Her mission is simple: to deliver expert, ethical and personalised care that helps men and women feel confident, understood and empowered.

Outside of work she has two young boys that keep her on her toes and can usually be found on a farm or in a field with them!

Why patients choose to work with me

  • 23 years of medical experience

  • Specialist expertise in hair and scalp disorders

  • Balanced approach: medical first, surgical when appropriate

  • Clear explanations in everyday language

  • Honest recommendations and realistic expectations

  • A calm, compassionate, judgement-free style of care

Mission statement

Dr Rachael’s mission is to provide lifelong care for patients, with a focus on age-appropriate hairline design and clinical excellence. Dr Rachael is committed to staying at the forefront of developments in hair restoration, using advanced techniques and technology to deliver the highest standard of care.

With a compassionate approach, Dr Rachael aims to restore not only hair but also confidence, empowering each patient to feel their best and believe in their potential.